Strategic Communication Director
Wixted & Company
PR | Full Time | Hybrid | West Des Moines
Posted: 3/5/25
Job Description
Wixted & Company, a full-service communication strategy, counsel and training firm, is looking to hire a Strategic Communication Director to join our ever-growing team. We have a results-oriented culture that values professionalism, collaboration, kindness and resilience. This position is responsible for maintaining and growing client relationships and managing projects day-to-day.
This role is responsible for everyday decisions on selected account(s) and is accountable for the client(s) strategic communication plan, generating new ideas, implementing process improvements, growing client relationships and sharing insights that benefit his/her own accounts with other teams. With the help of selected team members, this person facilitates client meetings, schedules planning times, manages team cohesion and potential conflicts. This associate is the primary contact for monthly billing.
Deadline to Apply 5/31/25
Address
4401 Westown Pkwy
Essential Job Functions
Oversee project management
•Ensure workflow routing process is efficient and implemented correctly
•Ensure projects are completed within set budget parameters
Develop Client Deliverables
• Serve as primary strategy and communications expert
• Write/edit client deliverables
• Ensure overall accuracy appropriate tone/approach
Manage client communications
• Serve as the primary day-to-day client contact
• Lead weekly status calls with clients
• Establish client meetings and agenda development with clients
• Oversee client approvals and engage with clients as appropriate
Manage staffing and support Wixted leadership
• Establish and communicate staffing needs
• Provide day-to-day oversight, consultation, and team management
• Provide guidance and mentorship to team members
• Work with other functional leaders to facilitate necessary resources to support the account(s)
Ensure client expectations are met or exceeded
• Ensure client communication is consistent and ongoing
• Manage priority projects in a hands-on basis
• Participate in regular internal team status meetings and provide the necessary level of guidance to ensure client deliverables are on track
• Manage quarterly agency reviews or client satisfaction process with assigned accounts in conjunction with Vice President or President
• Be anticipatory and strive to add value daily
Manage account financials
• Manage budgets for account(s)
• Identify new growth opportunities that benefit the client and the firm
• Ensure accurate monthly forecasting and reporting
• Supervise and approve estimates, work authorizations, and invoices
Participate in firm best practices
• Share projects and learnings with peers
• Serve as key liaison between the team and senior leadership
• Be a role model of Wixted core values
• Focus on developing and securing cross-selling or new business opportunities with new and existing clients
Experience
10+ years of experience in managing people and work teams with a focus on building and maintaining relationships amongst managers, staff and senior level client contacts
Experience in a firm or agency environment, preferably in a client service role
About the Company
Wixted & Company is a full-service strategic communication firm. Whether an organization or individual is facing a time of growth, uncertainty or change, Wixted is a trusted resource in helping clients communicate with purpose, strength and clarity to achieve their goals.
Our team of advisors uses the power and influence of communication – through strategic counsel, crisis communication, internal communication, media relations, and training and video services – to develop a tailored, integrated strategy for the unique needs of the client.
Travel Required
No
Resume Required
Yes
Contact Person
Riley Anderson