Contact Center Representative (46719)

Job Description

Do you have a proven track record of consistent, reliable work ethic? Then our reputable client is looking for you. They need a professional Contract Center Representative with impeccable attendance and clear communication skills. This position has excellent, long-term career potential with good growth opportunities. Join a company with a fun-loving culture and managers who care about your personal and professional development, and apply today! 

Work model:
- On-Site
- 8:30 am -5:00 pm, 9:00 am-5:30 pm, 9:30 am-6:00 pm

What you will do:
- Answer phone calls and determine the caller's need
- Assist customers with questions regarding their benefits
- Review other benefit options, per association guidelines, with customers
- Share benefit limits, options, and costs as requested

What you will need to be successful:
- 1+ years of call center experience 
- Strong communication skills, especially over the phone - the ability to build rapport with callers quickly
- Good computer skills and experience using multiple screens and applications at the same time
- Focus on client experience - looking for people to focus on quality over quantity

What makes you stand out:
- Bachelor's degree
- Previous Life & Health or Property & Casualty experience