Receptionist (part time)
Catch Des Moines
Hospitality, Travel | Part Time | Onsite | Des Moines
Posted: 3/27/25
Job Description
Catch Des Moines seeks a dynamic, energetic, and welcoming receptionist with at least two years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing phone lines, greeting visitors, reviewing the calendar of event submissions, and providing a variety of general administrative support functions. The position is part-time (two days a week from 8:30 a.m. - 5 p.m.) and will job share with another receptionist.
Deadline to Apply 4/13/25
Address
Essential Job Functions
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answers telephone console and connects caller with appropriate staff person.
Takes messages left on voice mailbox and acts upon those messages by either directing them to the appropriate personnel or fulfilling their request.
Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
Answers inquiries and questions from callers requesting information about the Greater Des Moines hotels, attractions, conventions, etc.
Receives and enters requests for calendar of event submissions. Sends out calendar information as required to visitors, etc.
Greets on-site visitors, determines nature of business, announces visitors to appropriate personnel, and makes visitors feel welcome.
Receives and fulfills caller’s requests for vacation, visitor, relocation packets, or student packets. Assemble packets as needed.
Fulfills gift card requests from the public and staff.
Enters request for visitor information, mail or phone calls into database.
Sends visitor inquiry fulfillment to mailing house as needed.
Picks up incoming mail, sorts, and distributes to appropriate staff member.
Serves as backup for shipping and outgoing mail when shipping clerk is not available.
Processes and fulfills daily outgoing mail.
Assists the Director of Administration with any special projects or tasks.
Assists other staff members with mailings or other projects as approved through the Director of Administration.
Assists the Director of Administration in ordering office supplies.
Consistent and reliable presence at work is an important part of your job performance.
Experience
High school diploma plus two years related experience and/or training.
Travel Required
Resume Required
Yes
Contact Person
Shannon Winters